Privacy Policy

Unique Norway Tours AS
Organisation number: 935 255 511

Last updated: September 2026

1. Who We Are

Unique Norway Tours AS is responsible for the personal information described in this Privacy Policy.

Address: Erik Vangbergs Gate 5, 9009 Tromsø, Norway
Email: hello@uniquenorway.com
Telephone: +47 91 92 91 33

This policy explains how we collect, use and protect personal information when you visit our website, contact us or book one of our tours.

2. Information We Collect

Depending on how you interact with us, we may collect:

• your name, email address, telephone number and country;
• booking details, tour date, group size and language preference;
• messages and other information you provide when contacting us;
• dietary requirements, allergies, mobility needs or relevant health information that you choose to provide;
• photographs taken during tours;
• technical information such as IP address, browser type and website activity; and
• payment and transaction information.

Payments are processed through providers such as Stripe, Bókun or approved booking platforms. We do not normally receive or store your complete card details.

3. How We Use Your Information

We use personal information to:

• process and manage bookings and payments;
• communicate booking details and tour updates;
• provide safe and suitable tour experiences;
• respond to questions, requests and complaints;
• share necessary information with guides and operating suppliers;
• meet accounting, tax and legal requirements;
• maintain and improve our website and services; and
• send marketing or use identifiable photos when you have separately agreed.

We process booking information because it is necessary to provide the service you requested. We may also process information to meet legal obligations, protect our legitimate business interests or based on your consent.

Where special information such as allergies or health conditions is required, we collect only what is reasonably necessary. Where legally required, we will ask for separate explicit consent.

4. Who We Share Information With

We may share relevant information with:

• Bókun, Stripe and other payment or booking providers;
• GetYourGuide, Viator or another platform used to make the booking;
• guides, transport providers and independent tour operators;
• website, email, IT and analytics providers;
• professional advisers; and
• public authorities or emergency services where legally required or necessary to protect someone’s safety.

We only share information that is reasonably necessary for the relevant purpose.

Some providers may process information outside Norway or the European Economic Area. Where required, we use providers and safeguards designed to protect personal information in accordance with applicable data protection law.

5. Photos & Marketing

Photos may be taken during tours where photography is included. These photos may be delivered privately to participants.

We will not use identifiable photos or videos for advertising, social media or other promotional purposes without separate consent.

Marketing consent is voluntary and may be withdrawn at any time by contacting hello@uniquenorway.com. Withdrawing consent does not affect previous lawful use, but we will stop future use and remove the material from channels under our control where reasonably possible.

Consent from a parent or legal guardian is required before identifiable photos of children are used for promotional purposes.

6. Cookies

Our website may use necessary cookies to function correctly.

With your permission, we may also use optional analytics or marketing cookies to understand website usage and improve our services. Where required, optional cookies will not be activated until you provide consent.

You can change or withdraw your cookie choices through the cookie settings available on our website.

7. How Long We Keep Information

We keep personal information only for as long as necessary for the purpose for which it was collected.

Booking, transaction and accounting information may be retained for the period required by Norwegian law. General enquiries are deleted when they are no longer needed.

Health, allergy and dietary information is normally deleted when it is no longer required for the tour or any related safety matter.

Photos used with consent may be retained until the consent is withdrawn or the material is no longer required.

8. Your Rights

Depending on the circumstances, you may have the right to:

• request access to your personal information;
• correct inaccurate information;
• request deletion or restricted use;
• object to certain processing;
• receive information in a portable format; and
• withdraw consent at any time.

To exercise your rights, contact hello@uniquenorway.com. We may need to confirm your identity before completing the request.

You may also submit a complaint to the Norwegian Data Protection Authority: https://www.datatilsynet.no

9. Security & Changes

We use reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access.

We may update this Privacy Policy when our services, providers or legal obligations change. The latest version will always be published on this page with an updated revision date.

10. Contact Us

Questions about this Privacy Policy or how we use personal information may be sent to:



Unique Norway Tours AS
Erik Vangbergs Gate 5
9009 Tromsø, Norway

Email: hello@uniquenorway.com
Telephone: +47 91 92 91 33